Delivery Policy

Delivery Policy

1. Service Areas

Orders placed on lirnova.com are shipped to mainland France. Any territorial extensions will be specified on the website as applicable.

2. Preparation and Shipping Time

Products listed as "In stock" on the product page are prepared and shipped within an indicative period of 3 business days from payment validation.

Business days are Monday to Friday, excluding public holidays in France.

3. Carrier Transit Time

The transit time depends on the chosen carrier and the destination. It is added to the preparation time mentioned above. The indicative time is communicated when selecting the delivery method, subject to events beyond the control of Lirnova or the carrier.

4. Delivery Fees

Delivery is free for any order amounting to €50 or more. Below this amount, any applicable fees are indicated on the cart page before payment validation.

5. Order Tracking

When the carrier offers a tracking service, a tracking link or tracking number is communicated to the Customer by email upon shipment. The Customer is invited to regularly consult this information.

6. Incorrect or Incomplete Address

The Customer is responsible for the accuracy of the delivery information provided during the order. In case of an incorrect, incomplete, or non-existent address resulting in the return of the package, any reshipment fees may be charged to the Customer. Lirnova advises the Customer to carefully check their address before payment validation.

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